Testimonios de visitantes
En Precision Toyota de Tucson, nuestros clientes están primero.
Nos alegra poder llamarle hogar a Tucson desde hace más de 60 años, y estamos aún más felices de haber ayudado a generaciones de clientes durante ese tiempo. Estas son algunas de sus experiencias más recientes:
Robert made sure that our work got done in a timely manner. Great communication from him all during the process.
Bought a Tacoma 4X4 Off-Road with the 6ft. bed. Come see Abou Tounkara the best Sales Consultant they have. 😎
Compliments to Jeff Howard and your service staff for a great job on my 2014 Tundra Limited and its 60K maintenance check. I was impressed with the inspection and recommendations for additional work. With the coolant, transmission & injectors cleaned as well as the balance and alignment the truck is like new. Thanks
Staff is amazing and very helpful.
Cliff in the service department has really helped me out on multiple occasions. I have avoided dealership service departments due to past experiences with high prices and the elevator pitch. I did not get that here. Honest advice, good communication, and fair costs. They could have charged me thousands when a rat started living in my car an chewing up wires. Instead they charged a fair price for repair and eviction and set me up with an effective prevention strategy/ device and it was a quick turnaround. I am grateful and relieved.
David Molina was super helpful, I can’t believe I’m saying this but I’m looking forward to the next time my truck is in the shop. Haha
David was great in the service department. I was there in the early afternoon and it was very quiet and uncrowded. So, for my routine service I didn’t have to wait long. Comfortable waiting area too. I think the service department is very professional
Got us into a nice used vehicle with no hassle.
I was in shock and awe for the detailing on the interior of my Tundra. It was in bad condition and it LITERALLY looks brand new. I am soooo appreciative of them taking the time to detail and clean as well as they did! They went above and beyond!Thankyou!!’
These people are really good hopefully I can get my truck . Alberto is doing what he can to help with this awesome sales man
Highest Kudos to Mark Letcher at Precision Toyota! Great Car buying experience and wonderful service
Service was quick and well communicated. No problems.
I liked it.
The service writer was friendly. Only difference between Precision and Desert Toyota is. Desert Toyota washes your car before you get it back. Parts dept at Precision Toyota have items to chase packrats away. Desert Toyota might want to also get these items.
Easy appointment setup Quick check in Courteous staff Quick and fast service Courtesy ride while vehicle is serviced Great job will recommend to friends and family
I think a better sale price could have been worked out and the dealership should have covered the minor problem that occured 2 days after purchase but overall satisfied.
Came in for service, people is nice, got a done fast and I was on my way within 45 minutes
David was awesome. Very through and explained everything needed. Gave expert advice and recommendations. Please give him a raise
Excellent service and great attention!
First one in 8am LAST ONE out . Talked into more than I initially went in for. Oil change and new battery needed. Spent over $700 ! Probably last time going to dealership for work. Was given three different excuses why it took ten hours.
This place is great, friendly people, not trying to upsell you but, letting you know what maintenance is pending, what is a priority and what can wait. My last visit was my first problem with the car. I dropped in they were honest with me about when the work would be done. Turned out it was a tire. Toyota Service called me and gave me an update. When they were unable to get the tire they gave me a rental at their expense until it came in.
Precision Toyota knows how to treat it's customers! I have a 2017 Prius and every time I take it in for service, as I did yesterday, I am treated with appreciation and graciousness. The service they do on my car is top of the line but more than that, it is clear to me that my business matters to them, that I matter to them, and they are going to do everything they can to treat me right. Doesn't get any better than that! A very satisfied customer, Nancy Freidson
I preplanned my service based on previous positive customer service. My appointment was scheduled 3 weeks out giving me time to drive from Mexico and the dealership time to order & receive the parts. Prices & required time were discussed.I received 3 reminder emails. The first one was incomplete. The next 2 reflected all scheduled repairs & maintenance. Upon arrival, after waiting 4 hours, I was informed the price quotes were incorrect and the parts were not there. I was given a loaner vehicle (at no charge) and discounts were applied to the final bill. A service that was quoted at an estimate ...
It was a great experience
Was in and out in no time for routine maintenance on my new Corolla, staff was very friendly and kept me informed through each step of the process
Very nice.
Jeff was very efficient and professional. I got our timely with a full report
They took great care of my car , and completely sanitized it when giving it back to me during the covid-19 scare. They are fast and very courteous at all times.
Excellent service. In and out by the promised time given.
I needed a multipoint inspection on my car as it is a relatively older car with a good amount of miles. I worked with Kyle Roethlein and he was very helpful and professional.
Precision is a clean and professional business in servicing automobiles. The personnel that serviced my Camry were efficient, timely and courteous in hearing my concerns and executing the proper service of my vehicle. I have been here three times now, each time was the quality service.
Alex was a big help
Friendly and efficient providing requested service.
Quick (for a dealership), friendly, and clean. Lots of places to spend your time. Pleasantly surprised.
Thanks for hooking it up!
Salesman, Ryan Dusz vwas very attentive, patient, and helpful . Finance, Pablo got us in and out quickly. We have always had good experiences with Toyota.
We are very happy with Precision Toyota they have the highest customer service and friendly people
Always great service, professional and quick. I will continue to refer Precision Toyota not only for their amazing vehicles but for their great service department as well.
Beautiful building. Zero pressure to buy. Loved roaming the massive building, seeing the aftermarket parts, business offices for customers.. Just so nice and accommodating.
Service Rep (Dave) was very professional and courteous. Service visit went smooth. The waiting room and snack bar was outstanding. I would recommend Precision for all your Toyota service.
Cliff helped me with my car. His customer service was impeccable and he was the light in a bad experience for me. That said, I encountered a large number of problems with the shop. The mechanic fixing my truck quit halfway through and a few days job slowly morphed into a several weeks job. Cliff did a baller job of helping me get through this time, but I am disappointed it took so long. 5 stars for Cliff. 3 stars for the shop.
Very happy with the service, Alejandro was fantastic!! He was efficient and truly care about communicating with me every step of the way. Truly a excellent associate. Will return again!!
Listened to my concerns and took action to earn my business.
Great experienced with Precision Toyota!!!
Excellent, professional service. We waited in the beautiful “Quiet Room” lounge upstairs and enjoyed the massage chairs, complimentary lattes and peaceful, comfortable lounge!
Great customer service, great mechanics Great product. I send all my friends there, I LOVE THEIR TRUCKS!!!
We’ve take both our Toyotas to Precision Toyota for all our routine warranty maintenance. They are always very professional, and keep us updated on the service when our car is there.
They were quick to get my 2008 vehicle in and give me good options for repairs, not forcing me to get extra repairs that I did not need. Also they made the loaner process extremely easy.
I’d give 10 stars if I could, they got everything you need if you wait, whole cafe, all the coffees, fast speed internet, comfy chairs and booths, everyone working there was so nice and all the boys were cute too, got all the homework done, 10/10
The service and attention to detail is always good. I was surprised about the significant increase in labor costs that was added to the invoice. For 1.8 hours of tech support the charge was $217.27, which amounts to almost $122.00 an hour. That seems excessive and may very well encourage me to find service elsewhere.
