Guest Testimonials
Precision Toyota of Tucson puts customers first.
We’re happy to have called Tucson home for over 60 years, and even happier to have helped generations of customers during that time. Here are some of their most recent experiences with us:
It was so convenient and fast and ask the staff were super friendly and helpful!
Great service department. Erick C. has been my service technician for a long time and he has always been straightforward and courteous.
Was on a tight time schedule to get service done, Cliff, my representative helped me get the service I required even faster than I expected, they always do a great job and have good service.
Dj was great
As always, the service advisor, Cliff, was courteous, knowledgeable and professional, and answered all of my questions.
I recently moved to Tucson from Florida and needed my 25K service. I was shocked at how soon the folks at Precision could get me scheduled. In Pensacola it took about 5 weeks to get an appointment, but Precision got me in within a few days. They took great care of my car and were done with the service quickly. This isn’t related to their quality, but worth noting that this dealership isn’t far from the mall (or other amenities), so there are good places to kill time, eat, etc. This dealership will be my preferred one while I’...
Always a wonderful experience when looking for a new car at Precision Toyota. Eddie Castro provided exceptional professional and knowledgeable service. Endless praises to Eddie and the entire team at Precision Toyota.
Everyone was was helpful and informed.
Nick V. Was very helpful and easy to communicate with. Making the process seamless and painless.
I was pleased to see that Covid rules were followed, and my car was serviced promptly.
Very kind Jeff, so nice person !!!
Took my car in for Toyota care service. Fantastic experience! Great work and everyone was polite and friendly! Jorge Moreno was my service advisor and he was fantastic! He was very polite and professional!
Fast and friendly service and good work done on car. Prices seem a little high.
Knowledgeable and helpful
Outstanding process and one of the few dealers that are not marking up over MSRP.
I only went to pick up my son. He was getting his car serviced. The happened to be the first one in line. So it wasn't going to take to much time. I had to go back home.
5 star service at the service center! Went in for a factory recall on a 10 year old vehicle. I was expecting an attempted upsale (what garage doesn't find something that needs fixing?). Complete opposite of my cynical expectations. Appointment was easy. They provided a rideshare service so I didn't have to wait around, and picked me up when done. All free, and everyone was super friendly. Thank you Precision Toyota for being a better service center!
I appreciate Precision Toyota’s speed, honesty, and prices. Paid MSRP for a base 4wd Tacoma that they had on the lot (huge deal these days). No market adjustments, only addition that they couldn’t take off was tint, and it was reasonably priced. Out the door in 2.5 hours midday on a Tuesday, including test drive. Paperwork was extremely honest, easy and transparent. Didn’t even push extended warranties. Got to drive it home that day, too!
Thank you Robert and Nick Zielineki for making my appointment so seamless!
Professional, courteous, honest service experience. Highly recommend.
Last minute appointment needed done in 2 hours to make doctor’s appointment. Done with care, accuracy and concern for my circumstances. Thank you.
This is our 6th Toyota from Precision and went very smoothly. We are very pleased with the service they provided. And our new Avalon Hybrid
I had an excellent experience with Service Advisor Mark Anaya. I have been a Precision Toyota customer for over 10 years and have dealt with many excellent service advisors but Mark was profession and helpful beyond anyone I have encountered in my years at Precision.
Clean, quiet and the employees are very nice.
Excellent service, the advisor said as very knowledgeable and Detailed. I would highly recommend him and precision.
Great service!! Great staff!!
Everything from the appointment to the checkout went perfectly. Cliff Brown is excellent and great to work with. He is very good at answering questions and explaining the work to be done. I have only positive things to say about my experience. Thanks for having Cliff on your team. Leif Erickson
Easy in and out. The service rep was personable and the service completed was top notch.
Excellent job of explaining the work needed to be done on the car.
Took a little while to get serviced but staff was friendly and the waiting room was cozy. Just bring a book and a charger!
Erick, the service representative, was very informative & kept in touch with me. I was very pleased with my service.
Everyone was extremely knowledgeable and friendly. Thank you PT.
Nearly 15 years dealing with precision Toyota, always good service, great communication, kindness and consideration is consistent.
Customer service is great!
Friendly and cordial check in (Haley) and follow through respecting my request and calling me when vehicle was ready. She met me by the desk and promptly brought my car to the door. Excellent service and attitude!
I've bought several vehicles at this dealership and have never been disappointed. From the sales process to the service department It is a first class operation. My latest vehicle was purchased at MSRP while every other dealer is tacking on "market adjustments". If you want a Toyota this is where you go.
I gave a 4 because with the kind of work they did should have not take me from 8:45am thru 1:45pm!
Very professional, on time, spotless facility, excellent communication of service results, no money surprises when finished
My advisor Cameron, welcomed me and listen to what my concerns were. He keep me updated on my Camry. Very good service.
Helpful, informative, courteous. Completed the process in a quick and efficient manner. Love their service department
Mark in service department was great, very helpful and kept us informed throughout the whole repair process. Thx
Excellent service
First, Jeff Sirota was very professional. He understood the work I wanted performed, and put me at ease. Second, work performed well, and especially appreciated the detailed test results. Third, kudos for continuing COVID protocols.. it shows you care! Will certainly keep returning for subsequent services.
Done in the Time they said it would be done
I am in the process of relocating here from overseas and really needed transportation. With used car prices ridiculous I was seeking new. Unfortunately, there is virtually no new vehicle inventory anywhere. I was lucky to have found and purchased a new vehicle "in transit" here at Precision. Lucky, not just because I finally secured wheels but, also because of the great customer service I experienced and that they didn't try to screw me out of an extra $5K "Market Adjustment" fee like the other dealerships I contacted required. My situation was more complicated than ...
Using messages for analysis, approvals and updates was great. Very clean, orderly place too.
a large dealership with enough space for you to relax while waiting for your car to be serviced
Acted professionally. Facilities are clean and service was detailed. I would come here again.
Jeff was very kind and helpful. I appreciate his kindness and customer service. I will do more business with Precision Toyota in the future.
My experience with the Service Dept was wonderful. My Service Advisor (David) was very knowledgeable and did a great job explaining what the shop had found with our A/C issue and the recommended routine service recommendations. The Service Technician(s) did a great job thoroughly inspecting my car, as I had requested) for anything that needed fixed. As an example, they found the license plate light bulb was burnt out and replaced it. That would have been an inconvenient traffic violation. I highly recommend Precision Toyota of Tucson's Service Dept.
Fantastic service and communication, Kyle was great to work with and I hope he is there the next time I need my vehicle be serviced!
