Welcome to Precision Toyota of Tucson

The service is always great, they go over what is going to be done to the car and have a very nice lounge

Robert has always demonstrated a caring helpful attitude towards his clients & is a worthy credit to your organization.

We bought our first Toyota in 1985 from owner Jack Rowe himself. Back when Precision Toyota was on Speedway Road. We have purchased all of our Toyotas since then ONLY from Precision Toyota. That is funny as we used to live at Kolb/29th Street. We could almost throw a baseball to the other Tucson Toyota dealership. Reputation, experience, quality, and honesty do matter. Our vehicles have been with the Costco program in the past. Our 02/25/2025 Camry hybrid purchase was not under the Costco program but Precision Toyota and our sales person Kristen Leone granted us the Costco savings in our purchase. We have never had a salesperson as fun, dedicated, honest, and as hard, hard, hard working as Kristen Leone. How many hours do you have to hear about Kristen Leone and our working relationship with her? She answered any and all questions immediately. She would call us on her days off if we left a message or an email. I believe 10,000% that a person's days off should be protected. She filmed 2 videos for us during our purchase. The first was asking if we wanted to come in to see our new Camry. She had our Camry in the video. It had arrived a few days early. She filmed another later that afternoon after we went home with our new Camry. She checked thoroughly with Precision mechanics on several questions we had about the possible break-in period and parking assist camera capability. She said she would always be there for us. She was our salesperson well after our sale. Even seven years from now if we ever had questions or wanted assistance. She is so personable. She is down to earth. You can tell you have hit an incredible jackpot with her as your salesperson about 4 minutes after you meet her. My husband worked with her researching a RAV4 in November 2024. He was so impressed he saved her business card. When I was going to Precision he recommended her. I called and she made an appointment immediately for me. I met with her and I bought the Camry that day - within 1 - 1/2 hours. Speaking with her she loves and respects working for Precision Toyota. Funny actually one day I called for question. It was on her day off. She was a Precision completing paperwork as she had been selected for an award.!! Imagine my surprise.

The service advisor, Ruben E., was nice to work with. The showroom and service area waiting facilities were amazing. The service waiting area conveniences made me want to break something else on my car so I could come back and hang out. The service technician made some adjustments and thought the problem was solved, but only time would tell. In the process of addressing the situation, I think he made some assumptions that may not have been accurate. We'll see.

Professional, courteous, reasonable and friendly and helpful information. Clean, prompt services well organized nice lobby for waiting with free wifi.

Have used Precision Toyota since moving to Tucson and they’ve always been efficient and thorough.

Precision Toyota is a very reliable Service Center that cares for its customers. They give you an approximate time for the service to be completed and it is close to that time frame.

From start to finish, Toyota Precision kept us updated, Angel Martinez call us when the job was completed. We felt we have a great partner for any future issues. Thank you for everything.

The employees are friendly and professional. I would recommend them within reservation particularly the service department.

David M did a great job for me and was really patient throughout the purchase of my vehicle. Toyotas are great cars and he provided great costumer device.

The 5 star rating is specifically for Nicholas Kuvik. Excellent salesperson, very attentive, polite and dedicated. The dealer rating would 4 stars for price transparency, 1 star for other salesperson who were dismissive and apparently not interested in selling me a vehicle.

My advisor was very helpful. She listened to my concerns, and explained the whole process to me. I would recommend this advisor and department over and over again for anyone with this kind of situation.

Very thorough. Take great care of our vehicle. They don’t try to oversell. Everyone is very polite a courteous. My advisor Henry Force is the best! They have taken care of our Highlander since the day we bought it 6 years ago.

Every service appointment is a challenge. New service advisor was pleasant. I will go one more time for a "prepaid oil change and pray I don't need warranty work on my tundra.

Love everything about this dealership! Will definitely buy my next car from them. Great service department!

Well organized and clean. The folks were friendly. Amenities were top notch. Would definitely go back!

Precision is thorough and their video analysis of their inspection provides confidence and credibility to the customer. Jeff Adams was great and able to save me some money from the estimate. He sense of customer service speaks to his professionalism and I recommend that he be given a promotion or at least a raise in salary.

Excellent service and friendly staff! Service was completed on time and within the initial estimate

My auto was totaled the following employee were very help full in resolving my auto being ready to be shipped to the salvage yard Jose Alvarez and Liz Richarls

Great service and friendly staff members. Always do a superb job keeping us on the road and onward

This was my second trip in to have this wonderful car serviced. It seems obvious now that they are, "in it to win it" with regard to Service. Everything is extraordinarily simple and, importantly, transparent. This *feels* like a good relationship: concern for my well-being as well as that of the car; open, honest communication; the desire to see to my needs; and requesting feedback for honest improvement. I have said it before and will again here - this is easily the best and smoothest such experience I have ever had, and I have chased some luxury brands. Oh, and try the bear claw in the little waiting area/diner. It rocks.

The employees are very cordial including the service manager. The moment one arrives into the building the culture is very calming and welcoming.

Damaged my car replacing a windshield. I will drive it to Phoenix for service before I ever bring it back here.

I buy a vehicle every year. If I am buying a Toyota, I will buy it from Dave Barger. He went above and beyond to make the deal work for a 2024 Toyota RAV4 Hybrid along with a trade-in. As I waited for the vehicle to arrive, he provided expectations and updated me with an ETA. Once the vehicle arrived he provided accurate numbers for the final proposal. Then his team prepared the vehicle in a timely fashion. In addition, Monica in finance was professional and explained the options available to me. Thank you for the great service!

Deven Jones was a wonderful service manager. I needed to get out quickly for another appointment. Deven made sure I made my second appointment. Thank you. One issue I had was that the service dept. did not return my tire lock to my car so I needed to return to the dealership to pick it up. Another issue is that they turned off my "auto" lights. Fortunately, I recognized that shortly after I started a morning drive.