Welcome to Precision Toyota of Tucson

Precision is thorough and their video analysis of their inspection provides confidence and credibility to the customer. Jeff Adams was great and able to save me some money from the estimate. He sense of customer service speaks to his professionalism and I recommend that he be given a promotion or at least a raise in salary.

Excellent service and friendly staff! Service was completed on time and within the initial estimate

My auto was totaled the following employee were very help full in resolving my auto being ready to be shipped to the salvage yard Jose Alvarez and Liz Richarls

Great service and friendly staff members. Always do a superb job keeping us on the road and onward

This was my second trip in to have this wonderful car serviced. It seems obvious now that they are, "in it to win it" with regard to Service. Everything is extraordinarily simple and, importantly, transparent. This *feels* like a good relationship: concern for my well-being as well as that of the car; open, honest communication; the desire to see to my needs; and requesting feedback for honest improvement. I have said it before and will again here - this is easily the best and smoothest such experience I have ever had, and I have chased some luxury brands. Oh, and try the bear claw in the little waiting area/diner. It rocks.

The employees are very cordial including the service manager. The moment one arrives into the building the culture is very calming and welcoming.

I buy a vehicle every year. If I am buying a Toyota, I will buy it from Dave Barger. He went above and beyond to make the deal work for a 2024 Toyota RAV4 Hybrid along with a trade-in. As I waited for the vehicle to arrive, he provided expectations and updated me with an ETA. Once the vehicle arrived he provided accurate numbers for the final proposal. Then his team prepared the vehicle in a timely fashion. In addition, Monica in finance was professional and explained the options available to me. Thank you for the great service!

Took my vehicle to Precision to have body repair from an accident. It was done in a timely manner, the work was well done, and the service advisor was good in communication.

Precision has been a great dealership to work with. The process of purchasing the vehicle to servive.

Very professional service. Work was performed timely and cleanly. Cost was reasonable. They made certain I was satisfied and assured I had any questions or concerns addressed.

The service was quick and they were very polite. They were up front about the price and the time needed.

Richard was very professional. He provided excellent customer service. He explained everything . Answered all my questions.

I’ve been coming to Precision Toyota for years and have had the pleasure of working with Dave Burt in the past. Even though he has moved up to Service Manager, he still greeted me when I arrived at the Service Dept. He then personally introduced me to my assigned Service Assistant, Lindsay. She was very knowledgeable with years of experience behind her. I was impressed with her professionalism and the fact that she treated me with respect and patience! (I ask a lot of questions!) I highly recommend Precision Toyota for all of your service needs! You won’t be disappointed. ⭐️⭐️⭐️⭐️⭐️

Erick is so helpful and got me an appointment on short notice for a transaxle fluid service. I also asked him for some additional information and a quote regarding the cooling system and he had that done by the time my vehicle was ready. Thank you Erick!

My husband and I have had various makes of cars and two trucks in the 61 years we have been married. Obviously, we have dealt with different car dealerships in the states where we have lived. We have never had the feeling that a Dealership was as interested in customer goodwill as much as we did today when we left Precision Toyota. We had been told when we made the appointment that there would be a charge of $130. When I tried to give my credit card to the lady at the checkout desk, she said, "We don't charge when there is no diagnosis. Both of us were stunned that there was no charge. We do not remember ever having had that happen before. We think that shows Precision Toyota wants their customers to have a pleasant feeling about the Dealership. It certainly creates customer goodwill. Since we moved to Arizona in 2015, we have always gone to Precision for our car problems, but we have not had many things that needed to be done. My husband grew up doing maintenance on his vehicles and hates to give up the satisfaction he always felt when he took care of our cars. Any time he becomes unable to do it for himself, we will certainly go to Precision to have it done. I would also like to express our opinion about the people at Precision Toyota. We had more interaction with Erick Chiquette than anyone else. He was extremely helpful and patient in addition to being polite and courteous. I spoke with a lady on the phone who was also very polite, courteous, and helpful. I believe her name was Danelle. When we were leaving, I did not see Erick, I spoke with a gentleman who offered to relay my thanks to Erick. I believe he said his name was Santiago. He, also was very helpful. The ladies with whom we spoke at the checkout desk were friendly, polite, courteous, and helpful. Unfortunately, I did not get their names. All of our interactions with Precision employees were extremely satisfactory. We did not see or speak with anyone who was not interested in helping us with whatever we needed at the time.

O5/20/24 had my 2015 Prius C serviced at Precision Toyota. I wanted to recognize Jason Mumma my service advisor and Roberto Sambrano, technician for the outstanding work and service provided. As always Precision delivers consistent quality work service.

Richards is a great associate very knowledgeable about service and customer service keep the good work

Quick service, nice sales people andgood pricing on the vehicle I wanted. I would buy from Precision again.

Taj’s recent service help was great. She was very communicative which I appreciate. Precision has exceptional customer service

I was very pleased with the work that was done at precision Toyota. They were able to get me in where I could wait for my car and it only took 45 minutes Everyone there was very personable.

My wife and I were in the market for a new car and were specifically looking at a RAV4 hybrid limited. I reached out via Consumer Reprts/True car and was linked to this dealership. Within minutes of my request, Kristin Leone (Product Specialist) reached out to say they had a couple cars in-stock and did I have any questions or could she set-up a time to do a test drive. Long story short, we had several calls/emails and did a test drive but we decided on going with the Lexus version of the RAV4. I encourage anyone in the market for a Toyota to ask for Kristin. She was AWESOME!

Richard Li was amazing very helpful and knowledgeable willing to work with all my needs and communicative great customer service I definitely recommend him

Great Staff very helpful. No pressure to buy explained everything thoroughly. I would highly recommend Kristen Leone

My experience with Precision Toyota was Great. They were professional at every stage of the process. I cannot say enough good things about our salesperson Kristin Leone. She was able to get me a great price on the vehicle that I was looking for, and provided a relaxed experience from start to finish! She gets five Stars.

Professional and courteous .excellent service. Efficient, nice waiting area. Communicative, polite, friendly, great customer service,